WICHITA, Kan. (Dec. 17, 2020) – Textron Aviation today announced new aircraft flight data monitoring (FDM) service options for Cessna Citation business jets equipped with Aircraft Recording System II (AReS II). Through Textron Aviation’s proprietary LinxUs data reporting ecosystem, Cessna Citation customers can now choose to transfer their flight data to one of two customer-selected Flight Operational Quality Assurance (FOQA) providers, Flight Data Services L3Harris Technologies’ Flight Data Connect service or Safran Electronics & Defense’s Cassiopée Flight Data Monitoring solution.
Beechcraft, Cessna and Hawker customers receive factory-direct support by Textron Aviation, a Textron Inc. (NYSE: TXT) company, through a global network of service and part centers, mobile service units and 24/7 1CALL AOG support.
“At Textron Aviation, we are always looking for ways to enhance the aircraft ownership experience,” said Brian Rohloff, senior vice president, Customer Support. “Our innovative LinxUs FDM program enables customers to improve their operational efficiency, training, and reliability by transferring their flight data to one of two customer-selected data management providers.”
Customers have the flexibility to select a service provider that best fits their needs, ensuring they receive the most comprehensive flight data monitoring capabilities for their aircraft. The wireless transfer of data to the provider of choice requires no additional equipment, making it a simple and seamless process.
The first Citation to benefit from this advanced service offering is the Cessna Citation CJ4 business jet with future expansion of the program to include additional AReS II-equipped Cessna aircraft. Additional aftermarket flight data monitoring solutions are also in-work with solutions anticipated to roll out in 2021.
LinxUs FDM further expands the LinxUs and LinxUs Air brands providing customers with a suite of real-time solutions. LinxUs fault notification and diagnostics enable downtime reduction, returning the aircraft to service faster than ever. Textron Aviation’s 1CALL center, along with service designees receive automated notifications for potential AOG events. LinxUs identifies the indicated cause of the fault, enabling maintenance to be scheduled before the aircraft lands. This allows our service professionals to pre-position the resources necessary to respond quickly.
Textron Aviation offers factory-direct service and support throughout the entire ownership experience. Through a global network staffed with nearly 3,000 employees, customers have direct access to a team of expert service representatives offering maintenance, inspections, parts, repairs, avionic upgrades, equipment installations, refurbishments and other specialized services. Textron Aviation manages a fleet of nearly 70 mobile service units (MSU), Go Teams stationed across the world that can be mobilized to respond to maintenance events by contacting 1CALL and a team of AOG specialists providing prioritized service and support during unscheduled maintenance events.