Hawker Beechcraft Corporation’s (HBC) Global Customer Support (GCS) has signed an agreement with Schenker Logistics to facilitate international parts distribution in London, Dubai and Singapore. HBC has identified and assigned inventories of the most widely ordered and preferred spare parts, valued at more than $40 million, to be maintained at facilities in these three locations. The agreement is part of a multi-phase strategy aimed at improving the experience of Hawker Beechcraft owners by making factory parts more accessible internationally.
“This partnership is a major step toward our goals of providing parts support to all areas of the world while also setting the industry standard for customer support and service,” said Christi Tannahill, HBC vice president, Global Customer Support. “This relationship provides for a path to expand our parts and distribution facilities worldwide as our fleet continues to grow in all areas of the world. By teaming with Schenker, we are able to offer our network of authorized service providers and our operators expedited dispatching of critical parts, real-time tracking and round-the-clock availability from a regional source. We are leveraging Schenker’s world-class infrastructure to strengthen our own.”
Schenker Logistics is part of DB Schenker, one of the world’s leading international providers of integrated logistics services with more than 2,000 worldwide locations. Schenker provides support to trade and industry in the global exchange of goods – in land operations, in worldwide air and sea freight, and in all other associated logistics services. The company has about 88,000 employees in 130 countries.
Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated to improving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase re-sale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/ warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications administration).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.