Hawker Beechcraft Corporation (HBC) today announced it is expanding its relationship with ExecuJet of Zürich, Switzerland, to provide service for all Hawker products. The new agreement will further augment HBC’s Global Customer Support coverage by appointing a number of ExecuJet facilities at locations throughout Africa, Australia and the Middle East as Authorized Service Centers (ASC) or Limited Service Centers (LSC). The company’s Beechcraft line of products will continue to be supported through Hawker Beechcraft Services locations and its current global ASC providers. In May 2010, HBC announced that it was partnering with ExecuJet to provide delivery and initial phase of operation support for international customers of HBC’s line of turbine powered aircraft.
“ExecuJet has facilities in a variety of locations around the world where our fleet continues to grow and where we are looking to expand our customer support coverage,” said Christi Tannahill, HBC vice president, Global Customer Support. “We are pleased that we can rely on ExecuJet and their experienced and qualified personnel to offer our customers a full range of services and support that are convenient and consistent with our high standards.”
HBC’s alliance with ExecuJet adds six new service providers to the Hawker Beechcraft Global Customer Support network. They include four new ASCs in Lanseria, South Africa; Lagos, Nigeria; Dubai, United Arab Emirates; and Sydney, Australia. Two LSCs were also designated in Cape Town, South Africa, and Melbourne, Australia. Current Hawker ASC providers in remaining international locations remain unchanged. The agreement with ExecuJet covers HBC’s current line of Hawker series products, including the Hawker 4000, Hawker 900XP, Hawker 750 and Hawker 400XP.
ExecuJet has operations worldwide and offers a full range of services and aircraft support. The agreement is designed to augment Hawker Beechcraft’s existing international sales support staff and resources by accessing some of the assets of ExecuJet’s 800 employees located at its five regional offices around the world.
Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated to improving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.