Hawker Beechcraft Global Customer Support today announced its Quick Response Team will provide support at three upcoming worldwide events including the Davos World Economic Forum, Jan. 26-30 in Klosters, Switzerland; Super Bowl XLV on Feb. 6 in Dallas, Texas; and the Daytona 500 NASCAR race on Feb. 20 in Daytona Beach, Fla. The Quick Response Team was introduced last year to provide on-site technical expertise and immediate support to Hawker Beechcraft owners and operators at popular business, political, sporting and lifestyle events.
“We received outstanding feedback from our owners and operators who attended these events last year and are pleased to provide this added level of service again in 2011,” said Christi Tannahill, HBC vice president, Global Customer Support. “This year we will also unveil additional resources designed to further improve the Hawker Beechcraft ownership experience. We’re excited to offer a preview of our expanded ‘toolkit’ at a pilot reception at the Signature Flight Support facilities at Dallas Love Field on Super Bowl Sunday, Feb. 6.”
Hawker Beechcraft’s Quick Response Team features highly experienced technical support personnel pre-positioned to provide assistance to Hawker Beechcraft aircraft owners and operators as they travel to and from large domestic and international events. The team leverages the resources of the company’s Global Customer Support group, including strategically positioned parts and service center resources.
Aircraft operators attending these events can action a Hawker Beechcraft Quick Response Team by dialing 866.AOG.HELP (866.264.4357).
Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated toimproving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.