COMPANY ESTABLISHES TEXTRON AVIATION CANADA LTD. TO BOLSTER CUSTOMER SUPPORT NETWORK IN CALGARY AND TORONTO
Textron Aviation Inc., a Textron Inc. (NYSE:TXT) company, has established Textron Aviation Canada, Ltd., a new wholly-owned subsidiary focused on expanding the company’s service network. The first phase of the expansion includes the acquisition of assets of Aspect Aircraft Maintenance, Inc., an aircraft maintenance and repair provider in Calgary, Canada, where a Textron Aviation Mobile Service Unit (MSU) currently operates, and a new MSU base in Toronto.
“By establishing Textron Aviation Canada, we’re reaffirming our support to a growing customer base in the country,” said Kriya Shortt, senior vice president, customer service. “This recent acquisition and growth plan will increase our customer’s access to factory-direct service, ensuring they have a local connection for technical support, parts and maintenance.”
The Calgary MSU operates as part of the Approved Maintenance Organization (AMO) certification, approved to perform maintenance and repairs on Citation, King Air and Hawker aircraft. As part of the acquisition, the MSU team based at Calgary International Airport will grow in the number of technicians and expand its capabilities to deliver AOG support and limited inspection items and engine maintenance.
Textron Aviation Canada is part of the company’s continuous investment in locally based customer service. Earlier this year, the company added four new MSU bases in North America and introduced a line maintenance station at London’s Biggin Hill Airport.