Textron Aviation expands service solutions to customers in Australia

Textron Aviation Inc., a Textron Inc. (NYSE:TXT) company, today announced new customer support solutions in Australia by expanding the appointment of Authorized Service Facility (ASF) Premiair Aviation Maintenance Pty Ltd across a full suite of Textron Aviation platforms. These include Cessna Citation, Cessna Caravan, Beechcraft King Air, Cessna and Beechcraft piston and Hawker aircraft, through multiple Premiair locations throughout Australia.

“Textron Aviation has long been a part of the vibrant Australian aviation community and this appointment helps ensure our customers have easy access to expert, factory authorized service for any requirement,” said Kriya Shortt, Textron Aviation senior vice president, Customer Service. “In addition to its stellar reputation for superb maintenance repair and overhaul skills, Premiair Aviation’s foundation of excellent customer care and service fits well with the culture and values espoused by Textron Aviation.”

Established in 2002 in Perth, Premiair now has a national presence with additional service locations in Melbourne and Gold Coast. Premiair’s footprint spans major markets in Australia and will allow Textron Aviation customers close access to industry-leading aircraft maintenance and support, including avionics services and upgrades, scheduled and unscheduled maintenance, structural and component repair and overhaul, and refurbishment.

“Textron Aviation’s strong pace of investment across the Asia-Pacific region demonstrates our commitment to providing customers the strongest combination of factory-direct maintenance and service solutions available,” said Shortt. “With an installed base of more than 1,000 jets and turboprops across the region, we are excited to expand Premiair’s authorizations to ensure customers flying all Textron Aviation aircraft receive the exceptional support they expect throughout their aircraft ownership experience.”

“Relationships, customer care and satisfaction come first at Premiair Aviation,” said Paul Montauban, Premiair Aviation managing director. “The entire Premiair team is excited to welcome the full family of Cessna and Beechcraft products, and their passionate owners, into our facilities to show them our commitment to quality and excellence in aircraft support.”

Customers in APAC continue to choose Textron Aviation products more than any other aviation provider. The two most-delivered aircraft of 2018 in this region were the Cessna Caravan and King Air 350.